Category Archives: Prison Communication

Securus Technologies is used daily in our prison to solve and prevent crime

As a corrections officer for the past 16 years I have worked directly with Securus Technologies. We use their product and services on a daily basis, whether its managing detainee communications in our facility, or tracking parolees as they reenter society. The prison I work for is just 1 of over 2,600 correctional facilities Securus provides services for. Securus strives to meet the special needs of corrections officers and the law enforcement community. They are constantly developing new technologies to aid in the solving and prevention of crime.

 

Securus Technologies has its headquarters in Dallas, Texas, as well as 4 regional offices. I have found their customer service team is extremely responsive to any issues our facility has. Our facility benefits daily from their products whether from gathering Intel as we listen in on inmate conversations, to tracking down corrupt employees. Securus has provided us the tools we need to run our correctional facility in the most efficient way possible, while also keeping safety a priority. Securus Technologies are used in over 45 states, as well as in Mexico, and Canada, and oversee over 1 million inmates. They are a leader in the corrections community for a reason, and there track record speaks for itself.

 

Loyalty and Proud Service Provider

Securus Technologies is a powerful and customer driven information technology corporation that is based out of Dallas, Texas. The company was recently received a high accreditation score from the Better Business Bureau of an A+, categorizing it as an elite company that is able to go far beyond what normal companies can develop in to. When asked about the honored positions, Senior Vice President of Securus Operations, Danny de Hoya, stated that he owes the working relationship between the Better Business Bureau and Securus for assisting them in reaching their goals to be a customer loyal business front.

 

Securus technologies has provided its customers with reliable services and products for years, focusing primarily on the incarcerated individuals found within the United States penal system as their main target for a customer base. These inmates are currently residing within a very isolated area, making it difficult for them to communicate openly with their loved ones and family members and leaving them with the massive burden of having to travel long distances for visitation rights. In order to try and bypass these issues Securus has developed a free to download application for both Android and Apple devices that acts as a video chat program that they can use to speak with one another no matter what their location may be.

 

The products that Securus provides sets it apart from other information technology companies as a reliable and dedicated groups of professionals who are loyal to their customers and want to provide the best for them. In order to meet these demands they have gone through insurmountable odds, and have produced not only excellent products but incredibly happy and satisfied customers as a result.