As a corrections officer for the past 16 years I have worked directly with Securus Technologies. We use their product and services on a daily basis, whether its managing detainee communications in our facility, or tracking parolees as they reenter society. The prison I work for is just 1 of over 2,600 correctional facilities Securus provides services for. Securus strives to meet the special needs of corrections officers and the law enforcement community. They are constantly developing new technologies to aid in the solving and prevention of crime.
Securus Technologies has its headquarters in Dallas, Texas, as well as 4 regional offices. I have found their customer service team is extremely responsive to any issues our facility has. Our facility benefits daily from their products whether from gathering Intel as we listen in on inmate conversations, to tracking down corrupt employees. Securus has provided us the tools we need to run our correctional facility in the most efficient way possible, while also keeping safety a priority. Securus Technologies are used in over 45 states, as well as in Mexico, and Canada, and oversee over 1 million inmates. They are a leader in the corrections community for a reason, and there track record speaks for itself.